1. Information We Collect
Account Information
When you create an account, we may collect:
- Email address
- User-provided display name
- Authentication credentials (securely hashed)
- Account preferences and settings
Usage Information
We may automatically collect information about how you use our apps:
- App usage patterns and feature interactions
- Device information (model, operating system version)
- Performance and crash data for app improvement
- General location information (country/region level)
Content You Create
Our apps may process content you provide:
- Documents and files you upload
- Audio recordings and voice notes
- Generated content and transcripts
- User preferences and customizations
2. How We Use Your Information
We use the information we collect to:
- Provide Services: Process your requests and deliver app functionality
- Account Management: Maintain your account and authenticate access
- Improve Our Apps: Analyze usage to enhance features and performance
- Customer Support: Respond to your inquiries and provide assistance
- Security: Detect and prevent fraudulent or unauthorized activities
- Legal Compliance: Meet legal obligations and protect our rights
3. Information Sharing
We do not sell your personal information. We may share information only in these limited circumstances:
- Service Providers: Third-party services that help us operate our apps (cloud storage, analytics)
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to sharing
4. Third-Party Services
Our apps may integrate with third-party services:
- Authentication Services: Sign in with Apple, Google, or similar services
- Cloud Storage: Secure storage and synchronization of your data
- AI Services: Processing services for content generation and analysis
- Analytics: Usage analytics to improve app performance
These services have their own privacy policies, and we encourage you to review them.
5. Data Security
We implement industry-standard security measures:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Limited access to personal information
- Secure authentication protocols
- Regular backup and recovery procedures
6. Your Rights and Choices
Access and Control
- Account Settings: Update your profile and preferences in the app
- Data Access: Request a copy of your personal information
- Data Deletion: Request deletion of your account and associated data
- Data Portability: Export your data in a common format
Communication Preferences
- Opt out of marketing communications
- Control push notification settings
- Manage email preferences
7. Children's Privacy
Our apps are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
8. International Data Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
9. Data Retention
We retain your information only as long as necessary to provide our services and for legitimate business purposes:
- Account information: Until account deletion
- Usage data: Up to 2 years for analytics purposes
- Support communications: Up to 3 years
- Legal compliance: As required by applicable laws
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new policy in our apps
- Sending an email notification
- Displaying a prominent notice in our apps
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: app@icubemedia.ca
Support: app@icubemedia.ca
Address: iCubeMedia Inc.
12. Regional Privacy Rights
California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect
- Right to delete personal information
- Right to opt-out of sale (we do not sell personal information)
- Right to non-discrimination for exercising CCPA rights
European Residents (GDPR)
European residents have additional rights under the General Data Protection Regulation (GDPR):
- Right of access to personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing