Careers

Build what matters. With us.

We're a small team that ships big things. If you believe technology should amplify humans — not replace them — you'll fit right in.

01
Now HiringFull-time

Customer Success Associate

Toronto & Montreal, Canada

What you'll do

  • Onboard new clients and ensure they get value from day one
  • Be the voice of the customer — relay feedback to product and engineering
  • Manage ongoing client relationships across our product suite
  • Identify upsell opportunities and help clients scale their usage
  • Create documentation, guides, and training materials

What we're looking for

  • 2+ years in customer success, account management, or a client-facing role
  • Experience with SaaS or tech products
  • Strong communication — written and verbal
  • Based in Toronto or Montreal (hybrid)
  • Bonus: bilingual (English + French)
02
Now HiringFull-time

Social Media Manager

Remote / Montreal / Toronto

What you'll do

  • Own the social media presence across Instagram, LinkedIn, TikTok, and X
  • Create and schedule content that reflects the Humans + Machines brand voice
  • Plan and execute campaigns for product launches and brand moments
  • Engage with communities and build authentic relationships online
  • Track performance, report insights, and iterate on what works

What we're looking for

  • 2+ years managing social media for a tech or SaaS brand
  • Strong visual eye and copywriting ability
  • Experience with scheduling tools (Buffer, Later, or similar)
  • Understanding of analytics — you know what the numbers mean
  • Bonus: video editing skills (Reels, TikTok, short-form content)

Apply

Interested? Let's talk.

No cover letter needed. Just tell us who you are and why iCubeLabs.