Terms of Service
Last updated: March 26, 2026
1. Acceptance of Terms
By accessing or using icube.so (or any iCubeLabs domain), any iCubeLabs mobile applications, or engaging iCubeLabs Inc. (formerly iCubeMedia Inc.) for professional services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use our services. These Terms constitute a legally binding agreement between you and iCubeLabs Inc.
2. Services
iCubeLabs provides software development, AI consulting, enterprise automation, branding, marketing, and related digital services (“Professional Services”). We also develop and distribute consumer software applications including CubeBooks, Invoice Manager, LegalScan, Inventory Pro, iScan Pro, and others (“Products”). All Professional Service engagements are governed by individual service agreements or statements of work that supplement these Terms.
3. User Accounts
Certain Products may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information and to notify us immediately of any unauthorized access or use of your account.
4. Intellectual Property
All content on this website — including text, graphics, logos, design, code, software, and branding — is the property of iCubeLabs Inc. and is protected by Canadian and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission. For Professional Service engagements, intellectual property ownership is defined in individual project agreements. Unless otherwise specified in writing, iCubeLabs retains ownership of all proprietary tools, frameworks, and methodologies used in the delivery of services.
5. Acceptable Use
You agree not to: (a) use our services for any unlawful purpose; (b) attempt to gain unauthorized access to our systems or networks; (c) interfere with or disrupt the integrity or performance of our services; (d) reverse engineer, decompile, or disassemble any of our Products; (e) use our services to transmit malware, spam, or other harmful content; or (f) violate the rights of any third party.
6. Payment and Billing
For subscription-based Products, fees are billed in advance on a monthly or annual basis as specified at the time of purchase. All fees are non-refundable except as expressly stated in the applicable service agreement or as required by law. For Professional Services, payment terms are defined in individual service agreements. Late payments may incur interest at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
7. Refund Policy
For consumer Products purchased through the Apple App Store, Google Play Store, or our website, refund eligibility is governed by the applicable store’s refund policy. For Products sold directly by iCubeLabs, you may request a full refund within fourteen (14) days of purchase if the Product has not been substantially used or customized. To request a refund, contact us at info@icubemedia.ca with your order confirmation. Refunds for Professional Services are governed by individual service agreements. Nothing in this section limits your rights under the Quebec Consumer Protection Act or other applicable consumer protection legislation.
8. Auto-Renewal and Cancellation
Subscription-based Products automatically renew at the end of each billing period (monthly or annual) at the then-current rate unless you cancel before the renewal date. You will receive a reminder notice at least thirty (30) days before each renewal. You may cancel your subscription at any time through your account settings or by contacting us at info@icubemedia.ca. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused portions of a billing period, except as required by applicable consumer protection law.
9. Limitation of Liability
To the maximum extent permitted by applicable law, iCubeLabs Inc., its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with the use of our services, regardless of the theory of liability. Our total aggregate liability for any claims arising from these Terms shall not exceed the amount paid by you to iCubeLabs in the twelve (12) months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless iCubeLabs Inc. and its affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of our services; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) any content you submit through our services.
11. Disclaimer of Warranties
Our services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or secure.
12. Termination
We may suspend or terminate your access to our services at any time, with or without cause, with or without notice. Upon termination, your right to use our services ceases immediately. Sections regarding intellectual property, limitation of liability, indemnification, and governing law survive termination.
13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the Province of Quebec, judicial district of Montreal.
14. Quebec Consumer Protection
If you are a consumer residing in Quebec, certain provisions of the Quebec Consumer Protection Act (CQLR c P-40.1) may apply to your purchase and use of our Products. Nothing in these Terms shall be interpreted as excluding, restricting, or modifying any mandatory consumer rights granted to you under the Consumer Protection Act, including but not limited to: (a) the right to clear and legible disclosure of contract terms in French; (b) the prohibition on unfair or misleading business practices; (c) the right to cancel a distance contract within ten (10) days of receiving the contract; and (d) the warranty of fitness and durability implied by law. In the event of a conflict between these Terms and the Consumer Protection Act, the provisions of the Consumer Protection Act shall prevail to the extent of the inconsistency.
15. Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from a cause beyond the reasonable control of that party, including but not limited to: acts of God, natural disaster, pandemic, epidemic, war, terrorism, riot, labour dispute, government action, power failure, Internet or telecommunications disruption, or cyberattack. The affected party shall use reasonable efforts to mitigate the impact of the force majeure event and shall resume performance as soon as reasonably practicable. If a force majeure event continues for more than sixty (60) days, either party may terminate the affected service upon written notice.
16. Modifications
We reserve the right to modify these Terms at any time. Changes take effect upon posting to this page. Your continued use of our services after any modifications constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.
17. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
18. Contact
For questions about these Terms, contact us at:
Email: info@icubemedia.ca
Phone: +1-226-271-0037
iCubeLabs Inc., Montreal, QC & Toronto, ON, Canada